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OFFICE 365 OUTLOOK SETTINGS FOR SCANNING UPDATE

From the opened wizard, select POP or IMAP and click Next. In the next step, select Manual setup and click Next. Im trying to get scan to email working again (it was setup previously via their old Exchange server) and I was able to get it working by setting up a virtual SMTP server in their new. Open Outlook and go to the File tab and select Account Settings > Account Settings.

OFFICE 365 OUTLOOK SETTINGS FOR SCANNING UPDATE

Issue persists despite firmware update and all of the above troubleshooting. I have a client with an iR-ADV C2030 who just migrated to Office 365 and no longer have an Exchange server.

Updated firmware on the HP MFP, old version was 20160921, new version 20201022.

It works as expected and test e-mails are received properly.

Tested this connector with another scan-to-email device (a Kyocera MFP) as well as with a direct connection via Putty and manually typed SMTP commands.Verified that our M365 tenant has the appropriate connector configured for our public IP address per previously linked Microsoft document.All tests via printer console and "Send a test e-mail to" in web interface fail.

)Īlways use secure connection unchecked (issue occurs with setting enabled as well)ĭefault from e-mail address set to display name set to "Management Office Scanner" Smtp server set to our M365 MX record per Microsoft best practice (. I have a Color LaserJet MFP M477fnw that refuses to scan-to-email to Microsoft 365.